Terms & Privacy

Bottle and Glass Pty Ltd regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Bottle and Glass Pty Ltd customers, and conforms to internet privacy standards. If you have questions or concerns regarding this statement, you should email Bottle and Glass Pty Ltd at info@bottleandglass.com.au

Collection of Information:
To order from Bottle and Glass Pty Ltd, we may require information from you in order to provide the best possible service. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by Bottle and Glass Pty Ltd is collected via correspondence from you or your company. This may be via the telephone, email, mail or through our website.

Use of Collected Information:
Any details collected from Bottle and Glass Pty Ltd customers is required in order to provide you with our products and a high level of customer service. Correspondence is recorded in order to provide service references.

Storage of Collected Information:
The security of your personal information is important to us. When credit card details are collected, we pass them on in order to be processed as required. We follow accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security, you can email us at info@bottleandglass.com.au

Access to Collected Information:
If your personal information changes, or if you no longer desire our service, you may edit or deactivate it by emailing us at info@bottleandglass.com.au

If you purchase a product from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number and expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Bottle and Glass Pty Ltd uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We also use this information for our email offers. If at any time you wish not to receive such correspondence, you can request to be removed from our mailing list by emailing us at info@bottleandglass.com.au

Third Parties:
Bottle and Glass Pty Ltd may, at its discretion, use other third parties to provide essential services on our site or for our business processes (eg. freight). We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Bottle and Glass Pty Ltd does not share any information with third parties for any unknown or unrelated uses.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

Links on the Bottle and Glass Pty Ltd site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.bottleandglass.com.au

Changes to Privacy Policy:
If we change our privacy policy, we will post those changes to this privacy statement and the homepage, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently.